Remote help
£25per 30 minutes
Up to 30 minutes of attended remote support
Bristol-based. Here to help.
Computer and laptop repair in Bristol.
Remote support wherever you are. Home and business visits when you need hands-on help.
Slow computers, Windows problems, suspicious pop-ups or a printer that won’t connect. Tell us what’s happening and we’ll help you find the next step.
Prices agreed before work starts · Phone replies Monday to Saturday, by arrangement
Computer repair & support
Help with the everyday.
And the unexpected.
From a single laptop to the equipment your business depends on, choose the help that sounds closest.
Computer and laptop repair
Calm diagnosis and practical repair options for computers that will not start, crash, overheat or behave unpredictably.
Virus, malware and scam worries
Patient help when a device shows frightening warnings, suspicious pop-ups or signs that an account may have been compromised.
Slow computers and upgrades
Find the real bottleneck before spending money, then tune, clean or upgrade only where it makes sense.
Wi-Fi, printers and home technology
Get routers, printers, tablets and household devices talking to each other again without a wall of jargon.
Data recovery and backups
Assess missing files, failing storage and backup gaps, with clear limits before recovery work begins.
Remote computer help
Attended support while you remain in control, often the quickest route for software, email and account problems.
Clear starting prices
Know where you stand.
We explain the likely cost before work begins. Parts, licences and any additional travel are agreed separately.
Bristol visit
£65including the first hour
Bristol-area visit
Additional time
£25per 30 minutes
Up to 30 further minutes of work
Computer Ambulance is not VAT registered. VAT is not added.
What’s included & travel costs →Practical help, your way
At your computer.
At your pace.
A lifelong involvement with computers, with the patience to explain what matters. You don’t need technical knowledge to get started.
Remote support
Software, email and account help while you stay in control of your device. We speak to you before an attended session begins.
How remote help works →Home visits
For hardware faults, Wi-Fi, printers and setup that need someone there. Visits across Bristol and nearby areas, arranged around the job.
Where we visit →Business support
Workstations, Microsoft 365, backups, networks and new-starter setup. Practical support for independent businesses and home offices.
Support for your business →Around Bristol & beyond
Local visits.
Remote help wherever you are.
We visit homes and businesses across Bristol, including Clifton, Bishopston, Bedminster, Redland and surrounding neighbourhoods. Nearby towns and longer journeys are discussed before booking.
We also help across Herefordshire and the Forest of Dean. In South Wales, coverage includes Cardiff, Newport and Monmouthshire, Pontypool and the Valleys, and the coast through to Swansea and Gower, with visits by arrangement.
For problems we can handle on screen, remote support is available wherever you are.
Browse our service areas →Your support options
Remote help or a visit?
Remote help is available wherever you are. For a home or business visit, browse our areas or contact us with your postcode. We’ll confirm availability and any travel cost before booking.
Before you get in touch
A few useful answers.
Still unsure which service you need? Describe the problem and we’ll help you work it out.
Tell us what’s happening →Do I need to know what is wrong with my computer?
No. Tell us what you can see, when the problem started and anything that changed recently. We’ll ask the questions needed to work out the next step.
Can you help remotely?
Many software, email, account and Windows problems can be assessed remotely. We speak to you first, you approve the connection and you stay at the computer throughout. Hardware faults may need a visit.
What does a Bristol visit include?
The £65 Bristol visit price includes the visit and first hour of diagnosis and work. Further time is £25 per 30 minutes. We confirm your postcode and discuss any parts or additional travel costs before booking.
Will you check with me before buying parts?
Yes. We explain the repair or upgrade options and quote any parts separately before ordering. Where a repair is unlikely to be worthwhile, we’ll discuss the alternatives.
Can you help a small business?
Yes. We help with workstations, email, account access, Wi-Fi, printers, backups and new-starter setup. One-off jobs and ongoing support are discussed around what your business needs.
How do I arrange help?
Use the contact form to describe the problem and choose a phone or email reply, or call 07525 751122. Phone replies are Monday to Saturday, by arrangement. We’ll discuss whether remote help or a visit is the best option.